Terms of service

Last Updated: June 2026

Overview

Welcome to Muted Ritual.

Throughout the site, the terms "we", "us", and "our" refer to Muted Ritual. By visiting our website, purchasing products, or using any of our services, you agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website. If you do not agree to all terms and conditions, you may not access the website or use any services.

Our store is hosted by Shopify, which provides the ecommerce platform that enables us to sell our products and services to you.

Website Use

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

You agree not to use our website for any unlawful purpose or violate any applicable laws while using our services.

We reserve the right to refuse service to anyone at any time for any reason.

Product Information

We strive to display our products, descriptions, ingredients, and pricing as accurately as possible.

However:

Product packaging may vary from images shown.
Colors may appear differently depending on your device.
Product descriptions are subject to change without notice.
Availability is not guaranteed.

We reserve the right to discontinue any product at any time.

Skincare Disclaimer

The information provided on this website, including product descriptions, ingredient information, skincare guides, quizzes, blog articles, and educational content, is for informational purposes only and is not intended as medical advice.

Muted Ritual does not diagnose, treat, cure, or prevent any disease or medical condition.

Individual skin types and results vary. Customers should carefully review ingredient lists and perform a patch test before introducing any new skincare product into their routine.

If you have allergies, sensitive skin, or medical concerns, consult a qualified healthcare professional before use.

Orders

All orders are subject to acceptance and availability.

After placing an order, you will receive an email confirming receipt of your order. This does not constitute acceptance of your order.

We reserve the right to:

Refuse or cancel any order
Limit quantities purchased
Correct pricing errors
Cancel orders suspected of fraud or unauthorized activity

If an order is canceled after payment has been processed, a refund will be issued to the original payment method.

Pricing

All prices displayed on our website are in U.S. Dollars (USD) unless otherwise stated.

Prices are subject to change without notice.

Applicable taxes and shipping charges will be calculated at checkout.

Shipping

Shipping times provided are estimates only.

Muted Ritual is not responsible for delays caused by:

Shipping carriers
Weather conditions
Customs processing
Holidays
Events outside our reasonable control

Risk of loss transfers to the customer once an order has been handed to the shipping carrier.

Please review our Shipping Policy for additional details.

Returns & Refunds

Returns and refunds are governed by our Refund Policy.

By making a purchase, you acknowledge and agree to the terms outlined in our Refund Policy.

Intellectual Property

All content on this website, including but not limited to:

Logos
Branding
Product photography
Graphics
Text
Blog articles
Website design
Educational content

is the property of Muted Ritual and is protected by copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

Educational Content

Any skincare recommendations, product suggestions, routines, journal articles, quizzes, or educational materials provided by Muted Ritual are intended solely for informational purposes.

Such content should not be interpreted as professional dermatological, medical, or healthcare advice.

Users are responsible for determining whether products are suitable for their individual needs.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, policies, or practices of any third-party websites and encourage you to review their policies independently.

User Reviews & Feedback

By submitting reviews, testimonials, photos, comments, or other content to Muted Ritual, you grant us permission to use, reproduce, publish, and display such content for marketing and business purposes.

You confirm that any content you submit:

Is truthful and accurate
Does not violate the rights of others
Does not contain unlawful, abusive, or misleading content

We reserve the right to remove content at our discretion.

Limitation of Liability

To the fullest extent permitted by law, Muted Ritual shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

Use of our website
Use of our products
Inability to access the website
Product misuse
Allergic reactions or sensitivities
Reliance on educational content

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Muted Ritual, its owners, employees, affiliates, and service providers from any claims, damages, liabilities, costs, or expenses arising from your use of our website, products, or violation of these Terms.

Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to conflict of law principles.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Florida.